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Total Soft Bank

Specialized in marine terminal, port network control system, simulator and more
Name

Maintenance

Product Description

Technical Support Service
· 24x7 seamless emergency support
· Question and Answer
· Enhancements and Upgrade service


Localized Service
· Regional service centers around the globe
· Partnership with local service providers

Various Service Options
· Remote service via phone, e-mail and through web
· On-site (visit) service upon request


Single Point of Contact
· First level support by a single point of contact at regional service centers
· Technical support back-up by TSB engineers at headquarter

Our maintenance team is formed with extensively trained analysts who understand unique needs of the industry and customers. With TSB's comprehensive maintenance service, you can maximize full capabilities of the TSB system application in use.